On November 29, 2021 Cornerstone Family Healthcare will begin transitioning to a new electronic medical records system called eClinicalWorks (eCW). This new, user-friendly system will help us to improve quality of care through better patient interactions, improved patient communication, more efficient clinical systems, and enhanced records management.
As with any new technology, it will take time for our healthcare professionals to learn how to best use this system. While our staff receives expert training on this new system, we will be reducing the number of available appointments for the next few weeks. As a result, patients may experience slight delays trying to make or reschedule your appointments, along with longer than average wait times at your appointment. We will be assessing the situation daily and will open additional appointments as they become available throughout implementation.
In the coming weeks we will continue to provide you with details about many of the system’s new features, including advance check-in and signing up for the upgraded Patient Portal and mobile app, healow.
We apologize for any inconvenience and thank you for your patience and understanding as we work to improve ability to provide our communities with the highest quality care.